Shipping to the 48 contiguous states:

LightbulbKenny ships orders via UPS ground.  Please call or email us for quotes on faster delivery services.  For orders in Alaska and Hawaii please call in advance for shipping quotes. If a back order exists, the customer will be notified via email or phone call.
Broken/defective merchandise:

All broken or defective products due to shipping may be returned for replacement.  Due to the fragile nature of shipping glass, individual light bulbs 4 foot or longer will be credited rather than reshipped. Please notify us by phone within 7 days. Cancelled or refused orders will receive credit only no refunds.

Return Policy:

Lightbulbkenny accepts returns on stock items only.  Credit or replacement only given within 15 days of purchase. All returns are subject to a 20% handling and restocking charge. Customer is responsible for all shipping charges associated with returns. Returned, cancelled or refused orders will receive credit only no refunds.

All products purchased from the Lightbulbkenny website carry a 30 day warranty.